It is easy to find tools and techniques for the implementation of QMS – Quality Management Systems. Technical knowledge to solve complex problems are also easily available. Still, companies continue to face all sorts of quality problems, adverse inspection reports, complaints & recalls without realizing the underlying reason. During my working in various roles, I was able to understand such issues and realized that there are some very basic links that are missing or weak. This provided me an insight into the working of the organisations particularly related to QMS
QMS Insights is an endeavor to cascade the vast knowledge and experience that I gained from different organisations across many countries. I want to share insights into how some companies are able to develop mature quality systems and others do not.
I have 36 years experience of working in Quality and Manufacturing functions out of which the last 15 years were spent as a Quality Auditor.